Charles has been working in local government, the social housing, private housing and education sectors for the nearly 30 years, including the last 20 years in ICT. Charles has over ten years' experience within management consultancy and has worked closely with over 60 different housing associations, local authorities, LSVTs and ALMOs to enable tangible benefits through the introduction of ICT systems.
Charles has extensive experience in ICT transformation, procurement, implementation, migration, options appraisals, business systems analysis, business case development, project management and strategy and has good knowledge of various ICT systems including housing management, finance, electronic document management including purchase to pay, HR and Payroll, asset management and mobile.
Charles has programme managed major ICT transformation programs for a number of housing associations and local authorities including asra Housing Group, City West Housing Trust, Great Places Housing Group, North Lincolnshire Homes, Watford Community Housing Trust and Lincolnshire County councils. This has helped organisations integrate ICT solution and improve both internal and customer facing services and significantly reduce costs in the longer term.