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Case Study: Spectrum Housing Group - IT Review

Spectrum Housing Group is a non-profit organisation. We own and manage approximately 18,000 homes and maintain a further 45,000 across the South of England through Spectrum Property Care. We work in partnership with local authorities, health trusts, statutory bodies, a range of voluntary organisations and higher education establishments to create safe, sustainable communities

In 2012, prior to amalgamation, we wanted a unified set of planned maintenance projections for the three members of our Group. With each having different planned maintenance systems this was difficult to achieve. We decided to move to a single system and one set of asset attributes. This meant reviewing the data structure to agree a common format. This was followed by an exercise of manipulating and mapping each member’s current attribute data in readiness for transfer into a new attribute structure. This would give us the rationalised set of attributes and unified reporting that we needed.

We asked James Holland to help us achieve our goal. He had completed a number of projects for us and we knew from past experience that he is very capable and works well with our teams. We had a very tight deadline for this complex piece of work, which was split into three phases over several months. James’s approach was methodical, well documented and clear. His careful management ensured that we were kept well informed about progress and the timetable for the completion of each phase was met. The outcomes fully met our requirements. We were very pleased with his performance and the quality of the service he provided – as it formed a key contribution to achieving a unified asset and planned maintenance data base, which in turn offered a more accurate business planning toolkit for our asset management team.